About Us

Netigate is a leading European Experience Management (XM) company, helping organizations turn insights into growth by understanding and acting on the experiences of their customers and employees.

Headquartered in Stockholm with offices across Europe in Helsinki, Frankfurt and Rotterdam, Netigate serves more than 1,500 clients globally, including Erste Group, KLM/Air France and Apoteket. We are ~130 employees across the Nordic countries in Helsinki, Oslo and Stockholm and in the rest of Europe in Frankfurt, Berlin, Rotterdam, London and Paris.

Following the recent merger with the Dutch digital experience platform Mopinion, Netigate now delivers a unique end-to-end platform for experience management - covering every touchpoint across web, mobile, and employee journeys.

Your Role at a Glance

The Solution Consultant acts as the technical and consultative counterpart to the Sales team and as a trusted advisor to prospective customers. The role is focused on deeply understanding customer needs and business challenges, demonstrating Netigate’s capabilities, and designing tailored solution proposals that align with strategic objectives. Acting as the bridge between commercial strategy and technical delivery, the Solution Consultant helps customers clearly recognize the value of Netigate’s platform before purchase, while proactively identifying future growth opportunities and ensuring a smooth, value-driven handover to Customer Success.

This is a hybrid position and can either be filled in our office in Frankfurt or Stockholm.

Your Key Responsibilities

• Partner with Account Executives in early customer engagements to understand business challenges, requirements, and objectives, and translate them into viable, customer-centric solutions using Netigate’s platform.

• Design and validate solution concepts through technical scoping sessions, ensuring feasibility and alignment with customer needs.

• Build and deliver compelling, customized, and repeatable product demonstrations, and prepare Proofs of Concept or pilot setups when required.

• Support proposals, RFPs, and RFIs by providing technical and functional input, including solution outlines, architecture descriptions, and value-based recommendations.

• Act as a trusted advisor to prospects by mapping their challenges to Netigate’s solutions, while capturing market and customer feedback for Product Management and Marketing.

• Enable and upskill Sales colleagues by sharing product knowledge, technical selling points, and insights on industry trends to support complex deal strategies.

• Identify growth and expansion opportunities within accounts by uncovering additional use cases, stakeholders, or regions where Netigate can deliver value.

• Ensure a smooth handover from Sales to Customer Success by clearly documenting customer requirements, agreed solutions, success criteria, and long-term goals.

• Support early onboarding activities when needed to ensure continuity, alignment, and a strong customer experience from pre-sales to delivery.

Your Profile

• Experience in customer-facing, solution-oriented roles such as Pre-Sales, Solutions Consulting, Sales Engineering or Implementation.

• Strong understanding of SaaS platforms, ideally in feedback management, CX, EX, or analytics. 

• Ability to translate business requirements into technical solutions. 

• Excellent presentation and communication skills. 

• Familiarity with integrations, APIs, and enterprise IT environments (e.g. CRM, HRMS).

• Experience working with Sales and Customer Success teams on complex/enterprise accounts. 

• Native-level proficiency in English and German or Swedish.

What you can expect

• An inclusive and supportive work environment where diversity and creativity are celebrated.

• An environment where your ideas are valued, and you have the opportunity to make a meaningful contribution from the start.

• Opportunities for professional growth and career advancement within an international growing company.

• No matter your role, whether you're just starting out or in a leadership position, we focus on the value you bring to the table. Creativity and impact are what matter most.

• We believe in celebrating our achievements. Wether it's a summer festival or New Year party: we make sure to enjoy our successes and build strong team connections.

Our Culture

At the heart of Netigate lies the NetiMaker mindset - our foundation for how we work and grow together. Being a NetiMaker means taking ownership, staying curious, holding ourselves accountable, and driving progress with purpose.

We believe that a great employee experience is the foundation of a great customer experience - and this belief shapes everything we do.

At Netigate, we pride ourselves on our collaborative, imaginative, and learning-focused culture. We believe in the collective strength of diverse perspectives - the power of WE. Together, we create an atmosphere where fresh ideas are shared, challenges are embraced, and individual growth is encouraged.

We encourage all applicants to consider submitting an anonymous CV as part of our commitment to fostering a non-discriminatory and inclusive recruitment process. In line with this, we aim to ensure transparency around compensation and will share indicative salary ranges during the initial conversation.